Make sure you have filled in your phone correctly when ordering so that the carrier can contact you

Shipping of our fur products is free of charge and it’s handled by DHL. Once your products are shipped, you receive a mail with the tracking number.

Delivery of orders from to our partner courier company takes place daily Monday to Friday, from 09:00 to 19:00 (Mondays, Wednesdays and Saturdays shipments until 13.30)

For more information or clarification on how to order and ship, please contact us at


Delivery time

Upon completion of your order, shipment takes place immediately and delivery to the customer takes 2-3 business days for large urban centers and 3-7 business days for inaccessible areas. For areas designated as ‘inaccessible’ by the courier, this time may vary.

(*) Shipment times may vary due to irregularities such as: unavailability of product, special treatment, strikes, shipping delays, holidays, holidays, etc.

(*) Money orders from the bank must be confirmed for orders placed with a bank account.